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TROXEL ART PROJECTS Art Return Policy

  • Return requests must be submitted within the return period -Original Artwork: seven (7) calendar

        days from the date of delivery.  Please email or call for a RA#.

  • Return requests received outside the stated return period(s) will not be accepted

  • Return shipment costs must be paid by the customer

  • Customers are responsible for return shipping costs unless otherwise stated

  • Refunds will be processed back to the original form of payment once the artist receives the artwork

  • All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD

  • Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns

  • Returns will not be accepted for any artwork that has been altered in any capacity after purchase, included damage 

        that happens on return shipping back to us.  The piece needs to be in perfect, re-sellable condition or it will be returned

        back to the customer and the refund will be void. Final judgement on whether a piece can be restocked is at our sole discretion.